The tool can also provide you with a list of installed applications. The tool lets you gather process and registry dump information, as well as data from the process monitor log. If you're troubleshooting Reader issues, a good place to start is with Adobe's AcroMonitor tool, which collects information about the system environment, running processes and other log data. It's also possible that features won't work correctly, the users will receive errors or the application will crash, freeze or hang. When users try to run Acrobat Reader after it is deployed, they'll likely run into few problems, if any.
As an IT admin, you should be familiar with some troubleshooting steps to fix the issue.
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